FAQ
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Requesting Hardware Support (Laptop/Desktop Issues)
If you’re facing issues with your Brandix-issued hardware, follow the steps below to request assistance or repairs.Wh... -
Troubleshooting Common Microsoft Office Issues
Microsoft Office issues can disrupt your productivity. Here are quick fixes to resolve the most common problems with ... -
How to Raise an IT Support Request at Brandix
Facing issues with your laptop, desktop, or software applications? Here's how you can raise a support ticket with the... -
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported lang... -
How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to l... -
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Sea... -
What are these sections and articles doing here?
This FAQ is a section in the General category of your help center knowledge base. We created this category and a few ...